Privacy Policy

1. Who we are

Squarerex is a UK-based digital commerce and SaaS platform (“we,” “us,” or “our”). This policy explains how we collect, use, and protect your personal data when you use our website and services.

2. Data we collect

• Account data — your name, email address, and password when you register.
• Payment data — transactions are processed by Paystack. We do not store card details.
• Usage data — pages visited, IP address, browser type, and session identifiers for analytics.
• Communications — messages you send via our contact form.

3. How we use your data

• To create and manage your account and deliver purchased products.
• To send transactional emails (receipts, license keys, renewal reminders).
• To improve the platform and understand how visitors use the site.
• To comply with legal obligations.

4. Legal basis (UK GDPR)

We process your data under the following lawful bases: performance of a contract (delivering your purchased products), legitimate interests (site analytics and security), and your consent (marketing emails, where applicable).

5. Data sharing

We do not sell your data. We share data only with service providers necessary to operate the platform (Paystack for payments, Resend for email delivery). All providers are bound by data processing agreements.

6. Data retention

Account data is retained for the duration of your account. Purchase records are kept for 7 years for accounting and legal compliance. You can request deletion at any time for data not subject to a legal retention requirement.

7. Your rights

Under UK GDPR you have the right to access, correct, delete, or port your data, and to object to or restrict processing. To exercise any right, email us at privacy@squarerex.com.

8. Cookies & Visitor Tracking

We use a single, first-party cookie (`cookie_consent`) to record your privacy choices, and basic session cookies essential for secure login operations. If you explicitly accept tracking via our Cookie Consent banner, our platform captures basic region and city-level geolocation analytics in real-time to monitor traffic and platform load. We do not link these analytics to any personally identifiable information unless you are actively authenticated into our portal. We do not use third-party advertising or marketing cookies.

9. Changes to this policy

We may update this policy. We will notify registered users of material changes by email.

10. Contact

For privacy enquiries: privacy@squarerex.com